--- title: Empowering Merchants to Beat the Odds on Chargebacks - CCSalesPro description: SMBs are losing money hand over fist due to chargebacks. This week, Jack Shenon, Founder & CEO at ChargeSentry, explains why, and how ISOs and merchant sal image: https://www.ccsalespro.com/hubfs/Imported_Blog_Media/merchant_sales_podcast-May-04-2023-05-27-55-7451-PM.png --- Podcast # Empowering Merchants to Beat the Odds on Chargebacks SMBs are losing money hand over fist due to chargebacks. This week, Jack Shenon, Founder & CEO at ChargeSentry, explains why, and how ISOs and merchant sal [ James Shepherd ](https://www.ccsalespro.com/podcast/author/james-shepherd) May 13, 2022 --- ![](https://www.ccsalespro.com/hs-fs/hubfs/Imported_Blog_Media/Merchant-Services-podcast-full-horizontal-small-May-04-2023-05-27-56-7506-PM.png?width=600&height=152&name=Merchant-Services-podcast-full-horizontal-small-May-04-2023-05-27-56-7506-PM.png) ****SMBs are losing money hand over fist due to chargebacks. This week, Jack Shenon, Founder & CEO at ChargeSentry, explains why, and how ISOs and merchant sales reps can make it their business to shift this paradigm. Then James offers some advice on how sales reps can refine their craft, and Patti has an update on consumer card preferences.   Don’t forget to [follow us on SoundCloud](https://soundcloud.com/merchant-sales-podcast)! See you for our next episode. [Merchant Sales Podcast](https://soundcloud.com/merchant-sales-podcast) · [Empowering Merchants to Beat the Odds on Chargebacks](https://soundcloud.com/merchant-sales-podcast/empowering-merchants-to-beat-the-odds-on-chargebacks/s-hm4471fdWm3) [Podcast](https://www.ccsalespro.com/podcast/tag/podcast) [![https://www.ccsalespro.com/2026](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/Vertical%20Mastery%20Webinar%20ad.jpg "https://www.ccsalespro.com/2026")](https://www.ccsalespro.com/2026) [![https://fullstackpayments.com/download-app](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/FSP%20vertical%20ad.png "https://fullstackpayments.com/download-app")](https://fullstackpayments.com/download-app) [![How to Sell Merchant Services eBook](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-2.jpg "How to Sell Merchant Services eBook")](https://www.ccsalespro.com/how-to-sell-merchant-services-in-6-steps) [![GetIsoAmp.com](https://www.ccsalespro.com/hubfs/images/blog%20sidebar/ads-for-website-(1).jpg "GetIsoAmp.com")](https://getisoamp.com/index.php/request-demo/) ## Similar posts Podcast ### [Don’t Let Chargebacks Eat Your Lunch – #143](https://www.ccsalespro.com/podcast/https-soundcloud-com-merchant-sales-podcast-dont-let-chargebacks-eat-your-lunch) Learn how chargeback solution providers work with ISOs and merchants to protect against chargeback losses. Chargeback solutions will help improve... James Shepherd Jun 11, 2021 Podcast ### [Podcast – The Devil Is In The Details](https://www.ccsalespro.com/podcast/merchant_sales_podcast_43) Helping merchants tame the charge-back demon Merchants lose billions of dollars a year to unnecessary charge backs. In this week’s episode, Gary... James Shepherd May 19, 2019 Podcast ### [Tackling Chargebacks in Time of COVID-19 – #88](https://www.ccsalespro.com/podcast/tackling-chargebacks-in-time-of-covid-19-88) The economic upheaval brought on by the COVID-19 pandemic is already causing a spike in card chargebacks, particularly in the travel and... James Shepherd Apr 4, 2020 ### Get notified about new podcasts  Enter your email to have each new CCSalesPro Podcast delivered straight to your inbox. 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