--- title: Blog (88) description: CCSalesPro Blog (88) --- # Blog This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. Blog ### [Resolving Customer Issues – A Step by Step Guide](https://www.ccsalespro.com/blog/resolving-customer-issues-a-step-by-step-guide) In this article I will give you a short, step by step system that I use to keep my customers happy. 1. Set the right expectations when you make the... James Shepherd Dec 4, 2011 Blog ### [Customer Service Tips](https://www.ccsalespro.com/blog/customer-service-tips) Once you have a small customer base, you will begin dealing with customer issues. Some of these issues will result from the way you sold and the... James Shepherd Dec 2, 2011 Blog ### [Using Tier Pricing Rates](https://www.ccsalespro.com/blog/using-tier-pricing-rates) This post may be a little confusing to some of you. I want to explain it first. Since I started in this business I have always sold Interchange Plus... James Shepherd Nov 22, 2011 Blog ### [Creating Momentum Revisited](https://www.ccsalespro.com/blog/creating-momentum-revisited) A few months ago I posted this blog article, but many of you never got a chance to read it. Today I decided to re-post and record it so you could... James Shepherd Nov 21, 2011 Blog ### [A Simple Explanation of Interchange Plus Pricing](https://www.ccsalespro.com/blog/a-simple-explanation-of-interchange-plus-pricing) If you are an active agent, you know that the pricing structure I recommend is “Interchange Plus Pricing.” I find that many agents do not have a... James Shepherd Nov 16, 2011 Blog ### [Quick Sales Tip](https://www.ccsalespro.com/blog/quick-sales-tip) Okay, this is my shortest blog article ever!!! This is really a follow up to yesterday’s article about selling in a competitive market. When you walk... James Shepherd Nov 9, 2011 Blog ### [Selling in a Competitive Market](https://www.ccsalespro.com/blog/selling-in-a-competitive-market) I would have to say that this article is probably the most requested article I have ever done. I have had so many agents tell me that their market is... James Shepherd Nov 8, 2011 Blog ### [How to overcome: “I just switched!”](https://www.ccsalespro.com/blog/how-to-overcome-i-just-switched) There are certain objections that I hear more than others. Lately I have had several reps in highly competitive markets tell me they are hearing, “I... James Shepherd Oct 25, 2011 Blog ### [What Not to Promise a Prospect](https://www.ccsalespro.com/blog/what-not-to-promise) If you are a true sales professional, you can feel that moment when you are about to get the sale and the pressure of knowing what you say next could... James Shepherd Oct 20, 2011 Blog ### [Market Segments – Who Should You Sell?](https://www.ccsalespro.com/blog/market-segments-who-should-you-sell) I spend 99% of my time training agents how to sell anyone. However, it is important to understand your market and answer the questions, “Who should I... James Shepherd Oct 18, 2011 [1](https://www.ccsalespro.com/blog/page/1) ... [ 87 ](https://www.ccsalespro.com/blog/page/87) [ 88 ](https://www.ccsalespro.com/blog/page/88) [ 89 ](https://www.ccsalespro.com/blog/page/89) ... [ 91 ](https://www.ccsalespro.com/blog/page/91) ### Get notified about new blog posts Enter your email to have each new CCSalesPro blog article delivered straight to your inbox. You can unsubscribe at any time. ![CCSalesPro logo white on dark](https://www.ccsalespro.com/hubfs/cc-sales-pro-footer.png) Text "Free" to (814) 482-2090 to get my latest eBook [![Facebook](https://www.ccsalespro.com/hubfs/icons/social-icon-facebook.png)](https://www.facebook.com/ccsalespro) [![LinkedIn](https://www.ccsalespro.com/hubfs/icons/social-icon-linkedin.png)](https://www.linkedin.com/company/ccsalespro/) [![Youtube](https://www.ccsalespro.com/hubfs/icons/social-icon-youtube.png)](https://www.youtube.com/user/CCSalesPro) [![Soundcloud](https://www.ccsalespro.com/hubfs/icons/social-icon-soundcloud.png)](https://soundcloud.com/merchant-sales-podcast) - [Home](https://www.ccsalespro.com/) - [Blog](https://www.ccsalespro.com/blog) - [Podcast](https://www.ccsalespro.com/podcast) - [Training](https://www.ccsalespro.com/training) - [Partners We Trust](https://www.ccsalespro.com/companies-we-trust) © 2026 CCSalesPro, Inc. All rights reserved. Various trademarks held by their respective owners. CCSalesPro, Inc.