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Establishing Your Floor and Ceiling for Success (w/ Rich Norton)

Learn how setting a high floor and eliminating ceilings can transform your career.


Welcome back to our Payment Processing Basics series, where we delve into essential strategies for success in the payment processing industry. We’re joined once again by Rich Norton to discuss a critical concept that can dramatically impact your career: setting your floor and your ceiling.

Watch this interview with Rich Norton:

 

Understanding the Floor and Ceiling Concept

In both your financial life and other aspects of personal growth, it's important to establish a "floor" and a "ceiling." The floor represents the minimum standard you're willing to accept, whether that's your baseline income, the quality of your relationships, or your health standards. On the other hand, the ceiling is the maximum you believe you can achieve.

Rich explains that having a low floor might be practical for some, but it can also be limiting. For example, if your goal is to make just enough to cover your bills by writing two or three merchant accounts a month, what happens if you fall short? You might end up with zero. The key is to set a higher, but realistic, bar—one that pushes you to achieve more than just "getting by."

Avoiding the "Getting By" Mentality

Rich emphasizes that those who settle for the bare minimum are unlikely to experience great success. This industry offers incredible opportunities, but it requires a mindset shift. If you're content with just covering your expenses, this might not be the right business for you. However, if you're driven, motivated, and ready to think big, the possibilities are limitless.

Raising the Floor to Eliminate the Ceiling

A powerful story shared during the discussion highlights the impact of raising your floor. One of our speakers, at the age of 20, led a sales team that initially aimed for $3,000 in weekly sales. By raising the floor to $8,000 a week, the team’s average sales skyrocketed, showing how much more you can achieve by setting higher expectations.

This approach transforms what others see as a ceiling into your new floor. Suddenly, what once seemed impossible becomes your new standard, driving you and your team to greater heights.

The Role of Belief and Commitment

One of the most crucial aspects of raising your floor and breaking through your ceiling is believing that it’s possible. Rich shares the story of a representative from California who initially struggled to believe he could write more than two or three merchant accounts a month. With some mentorship and a shift in mindset, he now consistently writes 12 to 15 accounts monthly, far surpassing his original expectations.

This transformation underscores the importance of self-belief and commitment. It’s not just about setting higher goals; it’s about truly believing that you can reach them.

Takeaways for Payment Processing Professionals

  1. Set a High Floor: Establish a strong minimum standard for yourself, whether it’s your income or other life goals. This will help you avoid falling into the "getting by" mentality.
  2. Eliminate Your Ceiling: Don’t limit yourself with what you think is possible. Push your boundaries and turn others’ ceilings into your new floor.
  3. Believe in Yourself: Your success is heavily dependent on your belief in your own potential. Surround yourself with positive influences and mentors who can help you see and achieve what’s possible.
  4. Make a Commitment: Success doesn’t happen by accident. It requires a commitment to consistent effort and continuous improvement.

In conclusion, setting your floor and ceiling is a powerful mindset strategy that can propel you to new levels of success in the payment processing industry. By raising your standards, believing in your capabilities, and committing fully to your goals, you can achieve more than you ever thought possible.

Stay tuned for more expert insights in our Payment Processing Basics series.

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