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AUTHOR

James Shepherd

Stories by James


Blog

The Merchant Sales Process Step by Step

Although there are still many similarities, the merchant sales process has changed a lot over the last few years. Here are some reasons for these...

Blog

Surcharge / Service Fees on Debit?

In this episode I’ll discuss the relation between the concept of passing processing costs to consumers and debit transactions. There are several...

Blog

3 Problems with Surcharging

I’ve noticed a trend as I’ve talked to ISOs and agents who follow my content. Many of them still in their minds think that surcharging and cash...

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